![]() ![]() ![]() Select Settings > Time & language > Date & time (Lumia with Windows Phone 8: Settings > date+time).įull Reset #2 – Windows Device Recovery Tool Make sure that you have the date and time set correctly.During the reset you will see gears rotating on the screen for up to 5 minutes, after which the screen goes blank for ~30 seconds and then your phone will restart.Press the volume and power keys in the following order: volume up, volume down, power, and volume down.Release the keys when the phone vibrates and then immediately press and hold the volume down key until the phone displays an exclamation mark (!) on the screen. ![]() Press and hold the Power and Volume down keys simultaneously.* you will loose any local data or settings that have not been backed up Microsoft has excellent steps and instructional images here: Reset my phone Microsoft Support Video – How to insert SIM card (Shows battery 1:00m)įull Reset #1 – via power and volume keys.Release buttons and the phone will restart.Hold Power and Volume down keys at the same time for 10-15 seconds.Solutions: Forced Restart, reseat battery & SIM, or a full reset (all data will be lost) You’ve got the blue startup screen of death! Issue: Your Nokia Lumia with Windows Phone 8.1 or Windows 10 Mobile can’t get past a solid pale blue screen at startup. ![]()
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